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Welcome to Gouves Apartments Ariadne (hereinafter referred to as “the Website”). We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This document outlines our terms and conditions regarding the collection, use, and protection of your personal information.

1. Data Controller

The data controller for the Website is:

[Gouves Apartments Ariadne]
Address: [Kato Gouves, Pediados, Iraklio]
Email: [info@gouvesapartmentsariadne.com]
Phone: [+30 28970 42396]

2. Personal Data We Collect

We collect the following personal data from you for booking purposes:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Booking details (dates, number of guests, preferences)

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To facilitate and manage your booking of apartments
  • To communicate with you regarding your booking
  • To provide customer support
  • To comply with legal obligations

4. Legal Basis for Processing

Our legal basis for processing your personal data includes:

  • Performance of a contract: Processing your data is necessary to fulfill our contractual obligations to you (i.e., managing your booking).
  • Legitimate interests: Processing is necessary for our legitimate interests in providing and improving our services, provided these interests are not overridden by your rights and interests.
  • Legal obligation: Processing is necessary for compliance with our legal obligations.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Right to erasure: You have the right to request deletion of your personal data, subject to certain conditions.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data.
  • Right to data portability: You have the right to request the transfer of your personal data to another organization.
  • Right to object: You have the right to object to the processing of your personal data, particularly where we process your data for our legitimate interests.

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Sharing of Personal Data

We do not share your personal data with third parties except where necessary to fulfill our obligations to you (such as with payment processors), comply with legal requirements, or with your consent.

9. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If such a transfer becomes necessary, we will ensure that appropriate safeguards are in place to protect your data.

10. Changes to This Terms and Conditions

We may update this GDPR Terms and Conditions document from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this document periodically.

11. Contact Us

If you have any questions or concerns about this GDPR Terms and Conditions or our data processing practices, please contact us at:

[Gouves Apartments Ariadne]
Address: [Kato Gouves, Pediados, Iraklio]
Email: [info@gouvesapartmentsariadne.com]
Phone: [+30 28970 42396]

12. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.